Innovation through subtraction: Radical Simplification

STEP 1

Question everything

STEP 2

Delete every step in the process you can

STEP 3

Simplify and optimize

STEP 4

Cycle time maximization

STEP 5

Automate

INGREDIENT 1

Expand the view to include the entire customer journey or process

INGREDIENT 2

Inject urgency & accountability

INGREDIENT 3

Eat your own dog food

STEP 1

Question everything

STEP 2

Delete every step in the process you can

STEP 3

Simplify and optimize

STEP 4

Cycle time maximization

STEP 5

Automate

INGREDIENT 1

Expand the view to include the entire customer journey or process

INGREDIENT 2

Inject urgency & accountability

INGREDIENT 3

Eat your own dog food